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Handle's avatar

A truly great article, informative, entertaining, riveting. Congratulations on a job very well done.

Scott in Transit's avatar

Thanks, Howard, for another very thoughtful and quite simply compelling analysis. As others have surely told you, answers lie in our stories, and so often, in yours.

When told honestly, I believe true progress for humanity is achievable. If we lose our ability to tell and learn from these stories, or try to make up phony ones to hide our incompetence or simple lack of success behind politics, posturing, or just choosing powerful allies in the hope nobody notices, we've lost our future.

It's clear to me that BYD is not perfect by any measure. But boy, are they trying to do things right and listening to their customers and "smarter people" they're not afraid to acknowledge as such. And that humble, if always disciplined approach to quality and relentlessly repetitive testing is as good a start (and tonic and driver of positive possibilities for future operations) as any company or organization could aspire to. I just hope they're rewarding their employees, customers, and communities where all work with authentic and lasting encouragement and real incentives to keep going toward a brighter future for humanity. Otherwise, why bother, in the end?

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